Terms & Conditions
1. Customer undertakes to ensure the co-operation of the residents/employees/members of the society/corporate/residence as the case may be for moving the furniture to enable service Technician to carry out treatment. All rooms/cabins/flats in the house/society/corporate as the case may be should be made available for servicing as and when A second round of bed bug treatment is done after 15 days to kill newly hatched bed bugs as their eggs cannot be destroyed. The 90 days contract covers 2 services with a gap of 15 days Technician calls on his visit. Failure to do so will be treated as a service rendered and no refund shall accrue on his account.
2. Every visit by Eco Friendly Pest Control Technician will be made within reasonable time from receipt of an enquiry and will be made during working hours of service Department and no visits will be made on Holidays. In the event such a service is provided additional amount will be charged.
3. If at any time during the contract period the "Pest" against which the service is provided reappears subject to compliances and observations of the conditions and instructions thereto in the contracted premises the company shall carry out necessary service at no additional cost.
4. Children, pets, senior citizen, asthmatic, allergic people should not be allowed during service and before thorough cleaning of the treated premises.
5. Eco Friendly Pest Control shall not be liable for damages, death, injuries or any consequential damage of what so ever nature to any person or property, by using the service.
6. The contract is for providing services in the premises covered under the contract. In the event of change of address a fresh contract needs to be entered into for providing the service as the case may be with payment of additional fees.
7. This contract is neither terminable before the expiry period nor transferable.
8. Contract charges are payable by Cash or Cheque / DD favoring "Eco Friendly " in advance.
9. In the event of any complaint, customers are requested to provide their name, address and contact number to the authorized Call Center. Copy of contract & receipt will have to be retained and produced to enable Eco Friendly echnician to verify & provide service.
10. The contract supersedes all prior agreements, undertakings or arrangements, oral or written between parties on subject matter.
11. Eco Friendly Pest Control shall not be held responsible for any damages to interior and/or exterior structures of building/rooms/walls/cabins/flats as the case may be which may occur while performing the duty to provide service in the matter.
12. Customer undertakes to keep a representative and/or the person present at all times while the treatment is being carried out as a matter of safety and/or the security to avoid any allegations of what so ever nature and such a representative / person shall be treated as the signing authority for service contract form in whose presence the treatment is carried out.
13. Eco Friendly Pest Control will not be responsible for failure of service in the event, instructions given are not followed or treated areas are disturbed/washed, painted or uprooted.
Disclaimer:
Customer may receive Transactional / Promotional SMS or calls from Eco Friendly Pest Control.
Instructions/Condition to be observed / complied by customer for successful completion of the job in Apartments/Flats
Terms & Service
1. The treatment involves drilling above the skirting of the wall or at junction of wall and floor whichever is agreed by customer with Eco Friendly at the time of order booking.
2. Eco Friendly Pest Control technicians are instructed not to handle customer's property.
3. The equipments used in drilling create noise, pesticides do have slight odor, and customers are requested to bear with the same. If customers have any patients/pets/children/senior citizens in the house, do not allow them to remain present while the treatment is in progress. They may be allowed to enter the premises after the premises is ventilated well and also cleaned with a dry cloth.
4. For best results, from the treatment it is necessary to treat entire area of the apartment/flat/building/cabin. Re-occurrence of the termite is possible if part of the area is made unavailable for treatment.
5. Please note that, sometimes customers may see live insect immediately after the treatment, based on the severity of existing infestation. The infestation subsides on contact with chemical over a period of time.
6. The treatments are scheduled as per mutually agreed time frame. Eco Friendly shall not be held responsible if the premises are not made available for the treatment on the scheduled date and time.
These terms and condition forms entire understanding between the "Customer" and the "Company". PLEASE READ THEM CAREFULLY.
1. Service conditions are applicable subject to the realization of payment from the Customer.
2. The order once booked and paid in full is neither cancellable nor transferrable.
3. The scope of works limited to all interior areas accessible with standard cleaning aids. The Eco Friendly Pest Control Representative will not clean inaccessible and unsafe places.
4.The Customer understands that the Services will be provided at the premises registered at the time of order booking.
5. Customer agrees to provide necessary access to their premises for our Eco Friendly representative/technicians for rendering services.
6.Customer agrees and understands to arrange necessary permission wherever applicable and confirm prior to the job commencement.
7. All valuables including cash, jewelry, items of sentimental value, art, antiques must be kept safe and secured before Company Representative reaches. Eco Friendly Pest Control shall not be held responsible if any valuables are lost.
8. We do not move or clean heavy objects, electronics goods cabinets or similar item. if it need be, Customer need to arrange at their own cost.
9. Cabinets, Cupboards and Storage areas will not be cleaned from inside, if it need be, Customer agrees to empty it.
10. Precaution must be taken to remove/cover food stuff while cleaning the premises to prevent contamination with chemical.
11. Service does not include cleaning of bio hazard materials and wastes, or Human/animal excrement.
12. Customer agrees to cooperate if actual time required at the location is more than the standard time.
13. Customer is not entitled for any refund in part or full once the service is delivered.
14. Except as expressly stated in this Agreement, the Service Provider makes no other warranties, express or implied.
"SUCCESS OF OUR SERVICE DEPENDS ON YOUR CO- OPERATION"
Note:- "Eco Friendly Pest Control shall not by any means be or become liable to the customers for any damage suffered by them directly or indirectly through the presence of pest in the premise contracted. The only liability of Hicare Services Private Limited will be limited to re-treat the said premises against the pest for which customer has signed the contract with Eco Friendly Pest Control is kept under control."
Refund Policy:
1. Customer is not entitled for any refund in part or full once the service is delivered. In the event of issues that may arise before delivery of service, customer can contact Eco Friendly Pest Control for full refund.
Terms & Conditions:
1. All valuables including cash, jewellery, items of sentimental value, art, antiques must be kept safe and secured before Company Representative reaches. Eco Friendly Pest Control shall not be held responsible if any valuables are lost.
2. Customer is not entitled for any refund in part or full once the service is delivered. The only liability of Eco Friendly Pest Control will be limited to re-treat the said premises against the pest for which customer has signed the contract with Eco Friendly Pest Control is kept under control.
3. Once the initial pest control treatment is done, it takes approximately 15 days for the entire cockroach colony to be affected. Post the 3rd week you will see visible results. 6 months validity for cockroach treatment.
4. A second round of bed bug treatment is done after 15 days to kill newly hatched bed bugs as their eggs cannot be destroyed. The 90 days contract covers 2 services with a gap of 15 days. After 2nd round problem will solve.
5. Every visit by Eco Friendly Pest Control Technician will be made within reasonable time from receipt of an enquiry and will be made during working hours of Eco Friendly Pest Control Service Department and no visits will be made on Holidays.
6. Customer undertakes to keep a representative and/or the person present at all times while the treatment is being carried out as a matter of safety and/or the security to avoid any allegations of what so ever nature and such a representative / person shall be treated as the signing authority for service contract form in whose presence the treatment is carried out.
7. Eco Friendly Pest Control shall not be held responsible for any damages to interior and/or exterior structures of building/rooms/walls/cabins/flats as the case may be which may occur while performing the duty to provide service in the matter.
8. We Have Trusted Employees, However All Our Customers Are Requested To Check The Employee Before They Leave The Premises If Required Any Subsequent Will Not Be Accepted. Service will be Provided Till Satisfaction But No Refunds.
Office Hours- 7:00 am to 10:00 pm
Customer Service Time- 8:30 am to 6:30 pm
Wednesday weekly off.
Customer can Call/SMS/WhatsApp on 9028295500.
